Shipping policy

Shipping Policy: PLEASE READ

1. Address Verification: It is essential that customers thoroughly review and accurately input their shipping address during the checkout process. I understand that errors can happen, but to ensure a smooth delivery process, I strongly recommend double-checking all shipping information before finalizing your order.

2. Address Update 24 Hour Window: I provide a 24-hour window from the time an order is placed to contact me and request an address update. If you realize that the shipping address you provided is incorrect or needs to be changed, please reach out to me within this timeframe at threadheaddesigns.co@gmail.com with your order number and updated address.

3. Address Update Limitations: After the initial 24-hour window has passed, I cannot guarantee that I will be able to modify the shipping address for your order. This is because your order may have processed and prepared for shipping, and changes made after this point may not be possible.

4. Shipped Orders: If your order has already been shipped and you reach out to me after the 24-hour window has elapsed, I am unable to intercept the package and update the shipping address. In such cases, I recommend contacting the carrier directly to inquire if any address adjustment options are available.

5. Responsibility: Please note that providing accurate shipping information is the responsibility of the customer. I am not liable for delayed or undelivered orders due to incorrect or incomplete addresses provided by customers.

I strive to provide a positive shopping experience, and appreciate your attention to this important shipping policy. If you have any questions or need assistance, please don't hesitate to contact me! Thank you!